RESEARCH REPORT

Revitalizing Growth: Accelerate While Others Stand Still

SBI surveyed over 1,300 CEOs in software, IT services, UC&C, and business services for their response to the disruptive economic climate. Access in-depth insights and best practices for how to extend the lead over competitors.

 

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PODCAST

What Every CEO Should Know About Their Data and Why They Should Care

Mike Dickerson, CEO of ClickDimensions, joins us to discuss how CEOs should be thinking about their data and the processes that go with it. By owning the data, CEOs will not only have clearer visibility into the complete operation but also a unified fact base to run an unmatched commercial strategy.

 

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BLOG POST

81% of CEOs Are Competing on Customer Experience — Are You?

Customer Success (CS) and Customer Experience (CX) are intertwined and critical for revenue growth. Yet, many CEOs struggle to differentiate the two concepts and draw a hard line from either a CX initiative or a CS initiative to revenue growth. Often, companies are doing many of the right things but quantifying impact with the wrong key performance indicators (KPIs). Measure what matters to monetize the Customer Experience.

 

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BLOG

3 Ways to Unite Sales and Product Teams to Drive Revenue Growth

A great product can sell itself, and a great salesperson can sell any product. As a sales leader, would you rather have a great product or a great seller? In a perfect world, you get both, but often you are forced to make tradeoffs between the two functions. Creating an environment with open communication and an effective feedback loop allows sales and products to be a force multiplier for each other.

 

The Revenue Growth Help Desk

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“I knew there had to be better ways for us to succeed but was not sure how to uncover a different approach to achieve success. Your half-day session with us brought clarity not only for me but for my entire team. Those 3 hours is what set us on a path that I am sure will be a better path.” – Chief Executive Officer, IT Services Company

Connect with Your Community

Continuing to run business day to day is the best thing we can all do to support our economy, each other, and the employees that work for our respective companies. In the spirit of that mission, we launched a LinkedIn Group to facilitate the exchange of ideas on how to keep a revenue organization running in light of the drastic changes that need to be made under the prevailing circumstances.

 

Join the LinkedIn Group

Sales Strategy
Building, Retaining, and Developing a Modern Salesforce
To say your salesforce is changing is an understatement. Not only have there been shifts in adapting to a new virtual world, but your teams also need the time and attention dedicated to reaching their full potential now more than...
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Sales Strategy
Why More Sales Leaders Are Harnessing the Power of Revenue Intelligence
This last year has presented innumerable challenges for sales professionals, but the greatest of them have centered around addressing the changing needs of buyers in a primarily digital environment. What may have worked for inside sales teams in the past...
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Sales Strategy
3 Ways to Unite Sales and Product Teams to Drive Revenue Growth
Sales and Product are in constant tension with each other. Ideally, this friction is a catalyst for the two groups to rally together and drive top-line growth. However, this pressure can also lead to disengaged employee groups that resent each...
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Sales Strategy
What Every CEO Should Know About Their Data and Why They Should Care
CEOs often get lost in data while trying to decide what’s working, if there is too much, or if it’s even correct. But even great data is futile if not activated properly across commercial functions.   On today’s show, Mike Dickerson, CEO...
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