Alexis brings a broad range of customer engagement experience earned in consulting and industry. She enjoys the challenge of working in cross-functional capacity, partnering with Marketing, Sales, IT, and Operations to enable customer success and grow revenue. Focused on data-driven insights, digital channel integration, operating model design, offshoring and outsourcing; Alexis takes pride in helping clients cut through the hype and execute winning solutions.
Alexis is a results-oriented leader passionate about future-proofing clients growth strategy. Operating under pay-for-performance agreements with lasting success, Alexis deployed sales chat in B2B and B2C environments, and implemented virtual assistant solutions to increase average order value. She has experience in Financial Services, Industrial Products/Services , Telecommunications, Media, and Technology.
Deloitte – Sales and Service Excellence, Senior Consultant
Creative Virtual – Customer Success Manager
Afni – Digital Engagement, Strategic Account Executive