About Barb

Barb Powers is focused on leading clients through sales and service customer experience transformations to drive revenue growth.

 

With over 10 years of consulting experience and 20 years of industry experience, she has a consistent record of creating and implementing strategic and operational plans to institute customer-focused experiences across the end-to-end customer life-cycle.

 

She has experience in Healthcare, Financial Services, Industrial Products/Services, Telecommunications, Media, and Technology.

 

Past Experience

Deloitte – Sales and Service Excellence, Specialist Leader

TECO Energy – Director of Customer Service

ABB (Asea Brown Boveri) – Account Manager

FRITO-LAY – Frito Product Manager

Education
North Carolina State University – Masters of Science, Industrial Engineering