Customer Experience Strategy

External Customer Listening Paths Tool

Key Benefits:   Organize and consolidate external customer listening paths in one place Easi...
Customer Experience Strategy

81% of CEOs Are Competing on Customer Experience — Are You?

According to Forbes, Customer-centric companies are 60% more profitable than companies that don&rsqu...
Customer Experience Strategy

Customer Scorecard

Key Benefits:   Delineate between Customer experience as a foundational strategy and Custome...
Customer Experience Strategy

Celebrating Women in Revenue: How 7 Leaders Drive Growth

Over the years, we have been fortunate to speak with inspiring women who are leading the charge in r...
Customer Experience Strategy

Consumers Have Spent Over $50B in Mobile Apps This Year—How Much Did Your Company Capture?

Everyone Went Digital During Lockdown – Did Your Mobile Experience Improve?   Many peopl...
Customer Experience Strategy

Not Your Average Revenue Plan

Your 2019 Strategic Plan May Already Be in Jeopardy Two-thirds of well-formulated corporate strateg...
Customer Experience Strategy

How a Business Services CEO Seizes Market Opportunities

Over the last 6 months, there have only been an elite few known as “Accelerators” &mdash...
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Revenue Growth Methodology
Customer Experience (CX) Strategy
How We Help
Practice Lead
Alexis Neal
Senior Consultant
Bio All People