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May 25, 2018
Fast Frame of the Week - The Top 5 Keys to Managing Customer Relationships
By: Matt Sharrers
Welcome to the Revenue Growth Fast Frame of the Week.
In this week’s video, Greg Clark, the CMO for Caliber Collision Centers, answers the question:
“If you borrow a B2C best practice and apply it to B2B companies, what is customer reputation management and how does this apply to creating more advocates who refer your company?”
Matt Sharrers is the CEO of SBI, a management consulting firm specialized in sales and marketing that is dedicated to helping you Make Your Number. Forbes recognizes SBI as one of The Best Management Consulting Firms in 2017.
Over the course of nearly a decade at SBI, Matt Sharrers was an instrumental early partner guiding SBI as the Senior Partner. Matt’s functional responsibilities included acting as the head of sales where he led SBI’s double-digit revenue growth, and was responsible for the hiring function to build SBI’s team of revenue generation experts.
Prior to joining SBI in 2009, Matt spent eleven years leading sales and marketing teams as a Vice President of Sales. Matt has “lived in the field.” As a result, he is the foremost expert in the art of separating fact from fiction as it relates to revenue growth best practices. CEOs and Private equity investors turn to Matt’s team at SBI when they need to unlock trapped growth inside of their companies.
Read full bio >
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