Properly onboarded new employees are 69% more likely to stay with your company longer than 3 years. For a comprehensive resource of best practices for your onboarding program, download our workbook and turn to pages 285 – 293 of the PDF to review the People Plan phase.
Onboarding new employees is a huge challenge. Every department wants their own processes, approach, content, tools, and timelines. Sales and marketing are two of the worst culprits for demanding specialized training. Why? Because they’re responsible exclusively for revenue generation and any delay to onboarding has a material impact on financial results.
Add to this challenge that many in leadership do not fully understand what it takes to bring in talent and keep it. And the witches brew is complete.
But there is a better way. The first step is to diagnose the situation. Find out what is missing in your current onboarding program. Then worry about applying the fix.
Diagnose Root Cause of Current State
For the businesses who are suffering from high turnover or long onboarding periods or both, perform the following due diligence assessment.
Below is an example of a recent assessment we did for a client and the stoplight approach we used. Click here to enlarge image.
Using this approach will help you narrow down the problem at hand so that you can bring to bear the key solution approaches. But once you know the problem, get to work on it. Use the stoplight approach to triage the problem. Red areas get addressed first.
Given that one of your goals, as HR leader, is to develop talent into a key sustainable competitive advantage, take steps to ensure your onboarding program is part of that.
If you do embrace a best practices onboarding capability it will enable you to create and maintain a positive culture for your company.
If you are a contemplating how to improve the quality of your onboarding program, consider these other SBI-provided content resources. These three articles are the most read onboarding articles in the past ninety days:
- CRO Dave Wirta: How to Get New Reps Productive Quickly
- The Hiring & Onboarding Process Needed to Make Your Number
- Are Your New Reps Prepared for the Real World?