The most popular B2B sales articles read by our CSO subscribers in the last 30 days.
Forging the Path for Customer Operations
VP of Customer Ops for RentPath discusses the emerging role of customer operations.
Should the VP of Customer Success Report to the VP of Sales?
The #1 decision most organizations continue to struggle with is, where does Customer Success fit and who should the function report to? Read on to better understand how to make this decision.
Leading Indicators of Sales Performance You Can’t Afford Not to Track
Not all performance metrics are created equal. As a Sales Leader, Seller-fill rates, Compensation Cost of Sales, and Cohort-based Sales Rep Productivity should be your most-trusted indicators of performance.
How To Survive The Great January Sales Talent Exodus
Every Year-End, top sales reps are thinking, “Should I stay here another year”? Despite your best efforts, you will lose a few. Maybe even a few ‘A’ players. So, this year, prepare for it.