The most popular B2B corporate strategy articles read by our CEO subscribers in the last 30 days.

The Top 5 Technologies to Support Revenue Enablement

Revenue enablement technology has evolved to meet challenges presented by sophisticated buyers. Advancements in 5 key technologies allow you to sell more, free capacity, develop talent, and optimize content…

 

 

 

Customer Experience – How to Benchmark Yourself to Best In Class Companies

Once you have identified the key performance indicators to track for Customer Experience, how do you benchmark yourself to best in class companies? This article shares some benchmarks you can use to prioritize your improvements…

 

 

How Do You Measure Customer Experience?

To transform your Customer Experience, you must first understand where you are, and define what success looks like. Identifying the right metrics will help you align your leadership team on the right activities to reach your goals…

 

Advice to CEO’s Contemplating the Role of VP of Customer Success

Scott Asher, former VP of Customer Operations for RentPath, gives his advice to CEOs who are contemplating deploying the role of Customer Ops in under three minutes…

 

 

 

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ABOUT THE AUTHOR

Matt Sharrers

Leads the firm's focus on the CEO’s role in accelerating revenue growth by embracing emerging best practices to grow revenue faster than the industry and competitors. 
BIO
ALL PEOPLE

Matt Sharrers is the CEO of SBI, a management consulting firm specialized in sales and marketing that is dedicated to helping you Make Your Number. Forbes recognizes SBI as one of The Best Management Consulting Firms in 2017.

 

Over the course of nearly a decade at SBI, Matt Sharrers was an instrumental early partner guiding SBI as the Senior Partner. Matt’s functional responsibilities included acting as the head of sales where he led SBI’s double-digit revenue growth, and was responsible for the hiring function to build SBI’s team of revenue generation experts.

 

Prior joining SBI in 2009, Matt spent eleven years leading sales and marketing team teams as a Vice President of Sales. Matt has “lived in the field.” As a result, he is the foremost expert in the art of separating fact from fiction as it relates to revenue growth best practices. CEOs and Private equity investors turn to Matt’s team at SBI when they need to unlock trapped growth inside of their companies.

 

 

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