Revenue enablement technology has evolved to meet challenges presented by sophisticated buyers. Advancements in 5 key technologies allow you to sell more, free capacity, develop talent, and optimize content.
Customer Success 2.0 relies on a new set of expectations for the Customer Success function. Delivering growth is no longer dependent on your Sales Execs alone – drive growth by empowering your best CSM’s to not only retain revenue but further penetrate your customer base.
We all know it’s cheaper to retain than acquire. An Advocacy process can help build an authentic relationship with your customer so you can enjoy a reduced customer acquisition cost. Here’s how to advocate with your CEO as to why building an Advocacy program is advantageous.
Sales Enablement leaders are enabling Customer Success Managers to increase cross-sell and up-sell motions. By demonstrating cross-functional leadership, they are raising their own profile while both growing their number, and de-risking churn.