Global Director of Talent Development discusses the employee experience and how it impacts top line in under 3 minutes.
Joining us on SBI’s Fast Frame of the Week is Curt Redden, the Global Director of Talent Development for UPS Capital.
If you’d prefer to listen to the podcast version, click here.
Curt spends 3 minutes detailing everything you need to know about EX, specifically:
- The impact of EX on sales, marketing, customer success, and growing top line. minute 0:15
- Prioritizing EX over CX. minute 1:22
- How to maintain your hard charging “A” player-oriented sales culture while focusing on EX. minute 1:42