March 29, 2020 –
Sales leaders around the world have been adjusting to working from home while attempting to maintain a team-oriented environment. However, leading a virtual workforce eliminates the face-to-face interactions that so many businesses have relied on. How do you sustain personal...MORE >
March 27, 2020 –
It costs seven times more to attract new customers than it does to retain existing ones. Research also shows that a 5% increase in customer retention can generate up to 125% in profits.
Given the current economic conditions, customer retention is...MORE >
March 24, 2020 –
It’s conference season. You’ve been planning your biggest event of the year for months, and now it’s been canceled. Or has it? Pivoting your event strategy to a virtual events strategy can be a powerful way to set your brand...MORE >
March 21, 2020 –
Over the last week, we have seen the effects of the COVID-19 pandemic on the market, businesses, and communities. During these unpredictable times, one thing is certain; we cannot control these events, but we can control how we react.
In today’s...MORE >
March 16, 2020 –
We are facing unprecedented challenges with the COVID-19 outbreak, but we are all in this together. SBI is committed to helping you:
Connect with your community – Whether you’re a CEO or leader in sales, marketing, or customer success, you have...MORE >
March 6, 2020 –
Is It a Lead Generation Challenge or a Lead Management Challenge?
It’s quite literally the longest-running conflict in the revenue growth world – sales reps don’t feel that they’re receiving enough quality leads from Marketing to make their number. Either the...MORE >
February 26, 2020 –
Historically, discussions about “the customer experience” have been code for “let’s talk about some quick wins to improve our renewal rates before the end of the next quarter.” But more recently, CX has joined product, marketing, and sales as another...MORE >
February 21, 2020 –
When a CEO steps into a turnaround situation, investors and board members are anxious for change. Employees expect change. All eyes are on the CEO and the big question is, “What’s coming next?”
David Ratner, CEO of HYAS, joins us to...MORE >
February 8, 2020 –
Companies that are consistently declining in revenue, losing customers, or experiencing employee churn may be in dire need of a turnaround. What must CEOs do to intervene and lead through the turbulence?
In today’s segment, David Ratner, CEO of HYAS and...MORE >
February 5, 2020 –
Many CEOs often ask us while planning for 2020, “what’s the secret marketing sauce? What’s worked for your other clients when it comes to the marketing mix? What isn’t working?” And as most CMOs can agree, there’s no such thing...MORE >
SBI TV episodes bring you Sales and Marketing insights from B2B industry thought leaders and growth experts, on topics like product, pricing, customer experience and success, and go to market. Catch up on new and previous episodes here.