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RELATED INSIGHTS
3 Pillars of a Differentiated Customer Experience
No company sets out to deliver a poor customer experience. That said, many firms have struggled to m...
Brand Promise vs. Brand Experience: How to Deliver a Frictionless Customer Journey
Brand Experience and Brand Promise often get grouped into one category when considering how buyers i...
Considering Technology-Driven Sales Prospecting? Examine the Pros and Cons of Automation
As COVID-19 has left many businesses scrambling to adapt to changing economic and technological cond...
6 Ways to Make Change Management Less Excruciating
To say that change is difficult is an understatement. It explains why some of us are still proudly w...
SBI Alumnus Ryan Tognazzini Returns to Private Equity Practice as Managing Director
November 10, 2020 | Dallas, TX – Sales Benchmark Index (SBI), a management consultancy special...
How a Sales and Marketing Leader Makes Meaningful Connections with Self-Serve Customers
With more and more possibilities available to the online consumer, the desire for self-serve options...
Leading Global Field Sales Through the Pandemic
Of all the challenges that sales leaders have faced this past year, effectively evolving field selle...
A Proven Planning Framework From Market-Leading CEOs
Over the past several months, SBI’s latest research has unpacked how market-leading CEOs have ...
SBI TV Episode Library
SBI TV episodes bring you Sales and Marketing insights from B2B industry thought leaders and growth experts, on topics like product, pricing, customer experience and success, and go to market. Catch up on new and previous episodes here.
