PHASE 8: ONBOARDING

Provides every new team member (and hiring manager) with the necessary knowledge, skills, and behaviors to perform the job.

 

An optimized on-boarding process can put your investment to work quicker and save on opportunities costs from lack of productivity. Onboarding ultimately shortens the road to productivity by providing every team member (and leader) with the necessary knowledge, skills, and behaviors to perform the job.

Rapid Diagnostic

1. Your new talent onboarding process successfully reduces the time it takes to make them productive.

2. You know how long it takes (from end-to-end) to fully onboard an individual into a new role.

3. You use the learnings from the hiring process to develop a customized onboarding plan for every new hire.

4. You have identified who is responsible for executing and managing the onboarding process.

5. You have a sufficient budget allocated toward the onboarding of talent into open positions.

6. Onboarding Key Performance Indicators (KPIs) are defined and actively tracked for each individual.

7. You know if a new hire is on pace to achieve their onboarding goals and objective.

8. You employ a mentoring program to help guide new hires toward a successful onboarding.

9. There is an onboarding reporting process and dashboard that is communicated weekly to the hiring manager and individual.

10. If individuals do not meet onboarding expectations, you have a process in place to communicate the performance shortfall and are prepared to separate them from the company if performance does not improve.

Deliverables

• Onboarding Assessment and Gap Analysis

• Onboarding Methodology Design

• Onboarding Roles & Responsibilities

• Onboarding Key Performance Indicators (KPIs)

• New Hire Onboarding Plan

STRATEGY AREA
CONTENT TYPE
INDUSTRY
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CX Charter Roadmap
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CX Charter Roadmap
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